Customer Service
Customer Service
“Service & Spare” department is important part of generator set provider. We always try to provide service at any time. A good generator set longevity depends on genuine spare parts & technical service teams. Our service team comprising by highly qualified engineers & technicians.
The major responsibilities (but not limited to) of the department is to ensure:
· Installation & Commissioning of its all power generation, marine engines, compressor and lift product sales
· After product sales Warranty Support (as applicable)
· After warranty Services & Spares support to its all customers
· All sorts of Engine Maintenance (Routine Maintenance, Overhauling, Repair Work, Troubleshooting etc.)
· Engineering, Up-gradation, Modification, Synchronization, Workshop Precision Works, etc.
· Alternator, and Motor cleaning & repairing works
· Educating customers through service training for Engineers and Operators
· Operation & Maintenance (O&M), Customer Service Agreement
